SALESOFRCE QUESITON AND ANSWERS
1.
Explain What Is Sales Force?
Answer :
Salesforce
is a CRM delivered as a software-as-a-service (SaaS).
2.
Explain What Is A Custom Object In Sales Force?
Answer :
Custom
objects are nothing but database tables. It stores data related to your company
in Salesforce.com. Once you have defined custom object you can do following
things like
o
Create custom
fields
o
Associate the
custom object with other records
o
In custom related
lists, it display the custom object data
o
For custom object,
records track events and tasks
o
Build page layouts
o
For the custom
object create a custom tab
o
To analyze custom
object data create dashboards and reports
o
Share your custom
tabs, custom apps, custom objects and any other related components
3.
Explain What Is Object Relationship Overview?
Answer :
Object
relationship overview in Salesforce is used to link custom object records to
standard object records in a related list. In simple words, it is helpful to
track product defects associated with customer cases. You can define different
types of relationship by creating custom relationship fields on an object.
4.
Mention Changing What May Cause Data Loss?
Answer :
Data
loss may cause due to following reasons
o
Changing data and
date-time
o
Altering to
percent,number and currency from other data types
o
Changing from
multi-select picklist, checkbox, auto number to other types
o
Altering to
multi-select picklist from any type except picklist
o
Changing to auto-number
except from text
o
Changing from
text-area to e-mail, phone, URL and text
5.
How Saas Can Be Helpful To Sales Force?
Answer :
o
As SaaS is a
subscription based, customers can always choose not to renew if they are
dissatisfied
o
Customers can avoid
a large initial investment in an IT infrastructure and day to day hustle of
maintaining infrastructure
o
SaaS customer
provides same provider infrastructure and also easy integration
o
SaaS applications
use a simple internet interface that makes easier for customer to use.
o
SaaS always provide
a latest platform to the customer with innovation.
6.
How Sales Force Is Useful In Tracking Sales?
Answer :
Sales
force records all the basic details like the number of customers served daily,
daily sales volume, sales manager detailed reports, sales numbers in each month
or quarter. Also, it keeps a track on the repeat customer, which is key
to success for any sales organization.
7.
Mention How Many Relationship Is Included In Sfdc And What Are They?
Answer :
There
are two types of relationships
o
Master detail
relationship
o
Lookup relationship
8.
Mention What Is The Difference Between Isnull And Isblank?
Answer :
isNull: It
supports for number field
isBlank: It
supports for Text field
9.
Explain What Is The Trigger?
Answer :
Trigger
is a code that is executed before or after the record is updated or inserted.
10.
Mention What Is The Use Of The Static Resource In Salesforce?
Answer :
With
the help of static resources, you can upload zip files, images, jar files,
JavaScript and CSS files that can be referred in a visual force page. The
optimum size of static resources for an organization is 250 mB.
11.
Mention What Is The Difference Between Force.com And Salesforce.com?
Answer :
Force.com
is PaaS (Platform as a Service) while Salesforce.com is SaaS ( Software as a
Service).
12.
Mention What Are The Actions Available In Workflow?
Answer :
Actions
available in workflow are
o
Email Alert
o
Task
o
Field Update
o
Outbound Message
13.
Explain What Is The Limit Of Data.com Records That Can Be Added To Salesforce?
Answer :
User
can see their limit form setup, by clicking data.com administration/Users.
From the data.com users section, user can see their monthly limit and how
many records are exported during the month.
14.
Mention What Are The Different Types Of Custom Settings In Salesforce?
Answer :
Different
types of custom settings in Salesforce includes
o
Hierarchy type
o
List type
15.
Mention What Are The Three Types Of Object Relations In Salesforce?
Answer :
Different
types of object relations in Salesforce includes
o
One to many
o
Many to many
o
Master detail
16.
Mention What Are The Different Types Of Reports Available In Salesforce?
Answer :
Different
types of reports available in Salesforce are
o
Tabular report: It displays the grand total in the table form
o
Matrix report: It is a detailed report in which the grouping
is done based on both rows and columns
o
Summary report: It is a detailed form of the report in which
the grouping is done based on columns
o
Joined report: With this two or more reports can be joined
in the single reports
17.
Is It Possible To Schedule A Dynamic Dashboard In Salesforce?
Answer :
No,
it is not possible to schedule a dynamic dashboard in Salesforce.
18.
What Does It Indicate If An Error State This “list Has No Rows For Assignment”?
Answer :
The
error that tells “list has no rows for assignment” indicates that the list you
are trying to access has no values in it.
19.
Explain What The Junction Object Is And What Is The Use?
Answer :
Junction
objects are used to build many-to-many relationships between objects. You
can take a recruiting application example, where a position for a job can be
linked to many candidates and in the same manner a candidate can be linked to
the different positions. So, to connect this data model, you need a third party
object, this object is referred as junction object. Here “job
application” is the junction object.
20.
Explain What Is Audit Trail?
Answer :
Audit
trail function is helpful in knowing the information or track all the recent
setup changes that the administration does to the organization. It can
store last 6 months data.
21.
Explain What Is Dashboard?
Answer :
Dashboard
is the pictorial representation of the report, and we can add up to 20 reports
in a single dashboard.
22. Explain How Many Controllers Can Be Used
In A Visual Force Page?
Answer :
As
Salesforce comes under SaaS, one can use only one controller and as many
extension controller.
23.
Mention What Is The Difference Between Soql And Sosl?
Answer :
SOQL
( Salesforce Object Query Language)
o
Only one object at
a time can be searched
o
Query all type of
fields
o
It can be used in
triggers and classes
o
DML operation can
be performed on query results
SOSL
(Salesforce Object Search Language)
o
Many objects can be
searched at a time
o
Query only e-mail,
phone and text
o
It can be used in
classes but not in triggers
o
DML operation
cannot be performed on search result
24.
When Do You Use A Before Vs. After Trigger?
Answer :
95%
of triggers are before triggers – so if you’re unsure, go with before!
You
may be wondering why so many triggers are before triggers. There’s a good
reason – they’re simpler to use. If you need to make any changes to a record
entering your after trigger, you have to do a DML statement. This isn’t
necessary in a before trigger – changes to records entering your trigger always
save!
The
specific use case of an after trigger is when you need to associate any record
to a record being created in your trigger. Here’s an example:
//
Automatically create an Opp when an Account is created
trigger AutoOpp on Account(after insert) {
List<Opportunity> newOpps = new List<Opportunity>();
for (Account acc : Trigger.new) {
Opportunity opp = new Opportunity();
opp.Name = acc.Name + ' Opportunity';
opp.StageName = 'Prospecting';
opp.CloseDate = Date.today() + 90;
opp.AccountId = acc.Id; // Use the trigger record's ID
newOpps.add(opp);
}
insert newOpps;
}
25.
What’s The Maximum Batch Size In A Single Trigger Execution?
Answer :
Default
batch size is 200 ,However maximum batch size is 2000.
26.
What Are The Differences Between 15 And 18 Digit Record Ids?
Answer :
Difference
Between 15 and 18 Digit Record Id. Hi Experts, I would like to know the exact
difference between 15 and 18 digits record id. Most of us say, 15 digit(case
sensitive) and 18 digit(case insensitive).
27.
When Should You Build Solutions Declaratively Instead Of With Code?
Answer :
As
a salesforce best practice, if something can be done using Configurations
(Declarative) then its preferred over coding. The declarative framework is
optimized for the platform and is always preffered.
28.
Give An Example Of A Standard Object That’s Also Junction Object.
Answer :
OpportunityContactrole
is the junction between Opportunity and Contact, and also Quote is junction
between Contract and Opportunity.
29.
What Are Tile Report Types?
Answer :
4
Types of report in Salesforce.
o
Tabular Reports: We can only displays the grand total in the
table
o
Summary Reports: It is a detail form of report in which the
grouping done based on Columns.
o
Matrix Reports: It is a detail form of report in which the
grouping done based on both Rows and Columns.
o
Joined Reports: We can join the two or more reports in the
single report displayed in the form of blocks.
30.
How Many Field Dependencies We Can Use In Visual Force Page?
Answer :
Maximum
we can use 10 field dependencies in VF page.
31.
What Is Roll-up Summary?
Answer :
Roll-up
displays the count of child records and calculate the sum, Min and max of
fields of the child records.
32.
How To Create Roll-up Summary Field On Lookup Relation?
Answer :
Not
possible. Roll-up summary is enabled for only Master —Detail relation
33.
What Is Field Dependency?
Answer :
According
to the field selection on one field filter the pick list values on other field.
34.
Is Check Box Performs Like Controlling Field?
Answer :
Yes
possible. Controlling field should be Check box or pick list.
35.
How We Can Change The Grant Access Using Role Hierarchy For Standard Objects?
Answer :
Not
possible.
36.
What Is The Use Of “transfer Record” In Profile?
Answer :
If
user have only Read access on particular record but he wants to change the
owner name of that record, then in profile level Transfer Record enables he can
able to change the owier.
37.
What Is Permission Set?
Answer :
Permission
sets extend users functional access without changing users profile.
Lx:
A user has only read access through profile on custoni object. administrator
want to give access Edit and create operations to him without changing the
profile. Administrator creates the permission set having edit and creates
operation on custom object and assign to that user.
38.
What Is Manual Sharing?
Answer :
Manual
sharing is to share a record to a particular user manually.
Go
to detail page of record and click on manual sharing button and assign that
record to other user with Read or Read/write access.
Manual
Sharing button enables only when OWD is private to that object.
39.
How To Create Master Details Relationship Between Existing Records?
Answer :
Directly
we can’t create Master Detail relationship between existing records, first we
have to create Lookup relationship and provide valid lookup fields and it
shouldn’t null.
40.
How Many Ways We Can Call Apex Class?
Answer :
o
Visual force page
o
Web service
o
Triggers
o
Email services
41.
What Is Difference Between Action Support And Action Function?
Answer :
Action
function: Invoke the controller method from java script using AJAX and we can
use action function from different places on visual force page.
Action
support: Invoke the controller method using AJAX when even occurs on page like
onMouseOver, onClick. ect... and we can use action support for particular
single apex component.
42.
How Many Ways We Can Made Field Is Required?
Answer :
o
While creation of
field
o
Validation rules
o
Page Layout level
43.
What Is Difference Between Role And Profile?
Answer :
Role
is Record level access and it is not mandatory for all users.
Profile
is object level and field level access and it is mandatory for all users.
44.
What Is The Maximum Size Of The Pdf Generated On ‘visualforce Attribute
Renderas?
Answer :
15MB
45.
What Is Wrapper Class?
Answer :
A
Wrapper class is a class whose instances are collection of other objects.
It
is used to display different objects on a Visual Force page in same table.
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